Frequently Asked Questions
Everything you need to know about your Karhu performance gear.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy for footwear?
We offer a 30-day return window for all footwear. Items must be in their original, unworn condition and include the original packaging to be eligible for a full refund.
Do you offer international shipping?
Yes, Karhu ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I find the right size for Karhu sneakers?
Most of our performance running shoes fit true to size, but we recommend checking our detailed size guide on each product page for specific measurements and fit recommendations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna or Apple Pay depending on your region.
Are Karhu shoes suitable for professional athletes?
Absolutely. Karhu utilizes patented Fulcrum technology and premium materials designed to provide the support, cushioning, and energy return required for high-level athletic performance.